Inclusion is key to Africa’s digital future
Cheikh Sadibou Sakho examines why inclusion and social equity are essential to closing Africa’s digital divide
Keypoints:
- Digital divide in Africa is primarily social, not technological
- Inclusion and equity must anchor digital policy and regulation
- Meaningful connectivity requires skills, affordability and governance reform
‘WHAT is done for us without us is done against us.’ This principle, frequently invoked in development discourse, resonates deeply when examining Africa’s digital trajectory. It highlights a reality that remains insufficiently acknowledged: technological transformation cannot generate sustainable social progress if it is disconnected from the lived experiences of the societies it intends to serve.
Across the continent, digitalisation is often portrayed as an inevitable pathway to economic advancement and institutional modernisation. Yet progress that excludes populations in all their diversity—particularly disadvantaged and vulnerable groups—risks reinforcing structural inequalities rather than alleviating them. Technology, when detached from social contexts, may reproduce marginalisation instead of fostering resilience.
Africa’s digital future therefore hinges not only on innovation, but on inclusion.
Moving beyond infrastructure-centred narratives
Discussions of digital transformation in Africa continue to prioritise infrastructure indicators: broadband expansion, mobile network coverage, platform proliferation and technological innovation. These developments are significant and reflect genuine momentum towards modernisation.
However, such metrics obscure a more fundamental question: who benefits from digital technology, in what ways, and under which conditions?
The central challenge is not simply connectivity but meaningful connectivity — the capacity for individuals and communities to use digital tools in ways that enhance economic opportunity, strengthen participation and improve everyday life. Access without affordability, skills or relevance does not translate into empowerment.
The digital divide must therefore be understood as a multidimensional social issue rather than a purely technical gap.
Senegal as a lens on continental dynamics
My reflections draw partly from observations in Senegal, whose experience offers an illuminating perspective on broader African trends. In recent years, Senegal has pursued an ambitious digital agenda through initiatives such as the New Deal Technologique and the Sénégal Numérique 2025 strategy, accompanied by investments in broadband infrastructure and digital public services.
These initiatives demonstrate a clear political ambition to position digital technology as a driver of development and institutional reform. Yet beneath this progress, persistent divides remain.
National statistics reveal stark disparities between urban and rural populations. Nearly 16 percent of rural residents have internet access compared with nearly 60 percent in Dakar. Geography continues to shape digital opportunity.
Gender inequalities further complicate access. Women in rural areas are around 32 percent less likely to use mobile internet than men. Even in urban settings, disparities remain visible, illustrating how digital exclusion reflects broader socio-economic realities rather than simple technological delay.
Coverage alone does not ensure social appropriation. Digital participation depends on education, affordability, cultural relevance and confidence in technology.
Touba and the paradox of episodic connectivity
Patterns of digital usage in Senegal illustrate another dimension of inequality: cyclical connectivity shaped by social and economic rhythms. Telecommunications consumption rises dramatically during major religious gatherings, particularly the Grand Magal pilgrimage in Touba.
During this period, Touba temporarily becomes one of the most connected locations in the country. Digital networks facilitate communication, mobility coordination, commerce and religious organisation on a massive scale.
Yet once the event concludes, connectivity patterns revert to uneven norms. This demonstrates a critical paradox of Africa’s digital transition: moments of intense connectivity coexist with persistent structural vulnerability.
Infrastructure availability alone does not guarantee sustained or meaningful participation.
The digital divide as a reflection of social inequality
Africa’s digital divide should therefore be interpreted not as an isolated technological deficit but as a contemporary expression of historical inequalities.
Across the continent, nearly one billion people live in areas covered by mobile broadband yet remain offline. Women continue to face disproportionate barriers despite digital tools offering significant opportunities for entrepreneurship and livelihood stability, particularly within informal economies that employ large segments of the population.
These conditions reflect economic, cultural, educational and symbolic constraints. They reveal what may be described as a political economy of access — one shaped by structural inequalities rather than individual reluctance.
Why diversity, equity and inclusion must become central policy pillars
In this context, diversity, equity and inclusion must shift from peripheral considerations to core strategic pillars of digital development policies in Africa.
Digital technology has evolved into a space where economic, social and political opportunities are produced and redistributed. Decisions regarding connectivity increasingly influence employment prospects, education systems, governance processes and democratic participation.
Ignoring social dynamics risks reproducing exclusion at scale. Digital inclusion must therefore go beyond connecting territories; it must enable stable and meaningful participation in social life.
Encouragingly, Senegalese policy discourse is gradually evolving. Institutional priorities are beginning to move beyond infrastructure deployment towards digital skills, accessibility and inequality reduction. This shift reflects growing recognition that digital transformation is fundamentally political.
Rethinking regulation as a societal practice
The decisive question now concerns how African policymakers conceptualise digital technology.
If digital ecosystems are viewed exclusively as markets, exclusionary dynamics are likely to persist. If they are understood as socio-technical systems, regulation and public investment can instead function as instruments of social justice.
Telecommunications regulation must therefore extend beyond technical optimisation and market efficiency to incorporate social asymmetries, vulnerabilities and redistributive impacts.
Through the iPRIS programme, I have worked with regulators from more than a dozen African countries integrating societal considerations into regulatory initiatives addressing competition policy, spectrum management, user protection, broadband deployment and secure communications.
A notable cognitive shift is emerging. Regulators who previously focused primarily on market indicators are increasingly asking broader questions about social impact and long-term societal outcomes.
Technologies disconnected from social realities often encounter resistance and unintended consequences. Inclusive systems, by contrast, tend to be more resilient and sustainable.
Digital governance as a common good
Advancing digital inclusion requires coordinated action across multiple fronts: adaptive regulatory frameworks, competitive yet equitable markets, responsible data governance and differentiated connectivity strategies tailored to diverse populations.
More fundamentally, digital space must be recognised as a common good whose governance cannot be left solely to market forces.
The objective should not merely be reducing the digital divide but overcoming it. Universal connectivity is fundamentally an issue of social equity, linking infrastructure with affordability, digital literacy, locally relevant content and inclusive governance.
Digital technology has become a central arena of contemporary social justice.
Towards meaningful and universal connectivity
This inclusive vision aligns with the African Union’s Digital Transformation Strategy 2020–2030, which calls for harmonised regulatory frameworks, institutional strengthening and inclusive connectivity across the continent.
Encouragingly, dialogue with regulators across Africa suggests growing awareness of the social dimensions of digital transformation. Policymakers are increasingly engaging with questions of inequality, diversity and societal impact.
Such developments indicate an important realisation: meaningful and universal connectivity is not primarily a technological challenge but a social one.
Africa’s digital future will depend less on the speed of innovation than on the depth of inclusion. Only by embedding equity at the centre of digital governance can technological progress translate into shared prosperity rather than fragmented advancement.
The digital divide will not be bridged through infrastructure alone. It will be overcome when digital transformation is designed with people — in all their diversity — at its core.
Professor Sadibou Sakho is an Anthropologist and Sociologist, Gaston Berger University of Saint-Louis (Senegal)
iPRIS is coordinated and implemented by SPIDER in strategic and technical partnership with the Swedish Post and Telecom Authority (PTS) and Institut luxembourgeois de régulation (ILR), as well as ARTAC, CRASA, EACO, and WATRA.
iPRIS is funded by the European Union, Sweden, and Luxembourg as part of the Team Europe Initiative “D4D for Digital Economy and Society in Sub-Saharan Africa” (Code: 001).
