Eighth iPRIS cohort ignites telecom regulatory advancement
Last week marked the end of Week One of the 8th iPRIS Cohort peer-to-peer learning programme in Stockholm, Sweden. Telecom experts from Liberia Telecommunications Authority(LTA), Information and Communications Technologies Authority (ICTA), Communications Regulatory Authority of Namibia (CRAN), National Communications Authority (NatCA), Tanzania Communications Regulatory Authority (TCRA), Postal & Telecommunications Regulatory Authority of Zimbabwe (POTRAZ), convened to strengthen their regulatory capacity and advance digital transformation across Sub-Saharan Africa.
According to GSMA (2024), Sub-Saharan Africa remains the region with the lowest connectivity levels and the most extensive coverage and usage gaps, with 27% connected, a coverage gap of 13%, and a usage gap of 60%. This report highlights the need for African telecom experts to strengthen their regulatory capacity so as to bridge these gaps and advance inclusive digital connectivity.

Throughout the week, participants engaged in interactive discussion sessions led by experts from iPRIS implementing partners, including the Swedish Program for ICT in Developing Regions SPIDER and the Swedish Post and Telecom Authority (PTS). Progressively, the sessions transitioned from foundational concepts in systems thinking and regulation to more applied discussions on institutional frameworks and the practical design of Change Initiatives (CIs).
Day 1: Change initiatives and project management for effective regulatory change

The first day of the programme focused on grounding participants in their Change Initiatives and an afternoon project management session to strengthen and enable effective regulatory change.
Each National Regulatory Authority introduced its change initiatives, including quality of service, Digital inclusion for people with disabilities, Cybersecurity, Market regulation, and Spectrum management. In detail, the NRAs outlined their core focus, gaps, challenges, and scope, and received feedback from not only telecom experts from PTS and SPIDER but also fellow NRAs. This peer exchange reinforced one of the core strengths of iPRIS collaborative regulatory learning across regions. Key frameworks such as Monitoring, Evaluation, Accountability and Learning (MEAL) and Diversity, Equity and Inclusion (DEI) were mentioned, highlighting iPRIS's commitment to digital inclusivity.

Structuring change through project management
Building on the CIs' presentations, Malena Liendholm Ndounou (SPIDER) led the participants through a project management session, shifting the focus to practical implementation. The session introduced key tools, including a project management plan, which will help them ensure effective execution of these projects so they not only meet their objectives but also advance digital inclusivity in Sub-Saharan Africa. As Malena emphasised:

A central message from the session was that successful regulatory projects depend not only on technical expertise, but also on how clearly the problem is defined and how realistically the solution is designed. Malena further emphasised success factors beyond traditional results-based management, highlighting focus, simplicity, faith, and structured planning as essential elements for driving sustainable regulatory change.
Day 2: JEO institutional and legal frameworks
Day 2 shifted focus toward the institutional and legal frameworks shaping telecom regulation in Sweden and the broader European context.
Legal experts Per Andersson and Antonia Wopenka from PTS introduced participants to the Swedish constitutional system, the structure of government institutions, and PTS's role as an independent regulatory authority. The discussion also explored how public financing, accountability structures, and institutional independence shape regulatory effectiveness.
A key emphasis was placed on the principle of independence in regulatory work.

This reinforced the importance of safeguarding regulatory decisions from external influence in order to maintain credibility, fairness, and consistency in enforcement.
Complementing this perspective, Antonia Wopenka highlighted Sweden’s strong legal culture of openness and accountability, particularly in public administration. He stated:
“Transparency and access are the rule, and secrecy is the exception. Official documents should be accessible to all, and secrecy must always be grounded in law.”
Given that the EU forms the foundation of regulation in Sweden, a session on the overview of the EU, how it works and how Sweden navigates in the EU was insightful.
Secure communications, Digital identity wallet, and Cybersecurity
Digital connectivity is fundamentally about communications, particularly secure communications. Building on these, the second half of the day focused on emerging priorities in digital regulation.
Jesper Svedberg from PTS presented on secure communications and telecom preparedness, highlighting the importance of resilience, emergency readiness, and international cooperation in ensuring continuity of communication services during crises.
A session on the European Digital Identity Wallet by Per-Erik Vitasp illustrated how regulatory systems are evolving to support seamless, secure access to key national services across banking, healthcare, travel, and government platforms. By reducing reliance on repeated identity verification, the system represents a shift toward interoperable and user-centred digital governance.
The day concluded with a cybersecurity session by Gustav Söderlind. Cybersecurity has been an emerging threat to the telecom sector, and this session helped share insights into how regulatory frameworks aim to curb cybersecurity risks. Through the PTS regulations and the EU’s influence on cybersecurity policies, cybersecurity has been viewed as a question of digital resilience, regulatory oversight, and cross-border trust, reflecting the increasing interconnectedness of modern telecom systems.
Day 3: Project management and inclusive regulation
As the week progressed, participants began to strengthen and refine their CIs through deeper engagement with project management methodologies. Malena Liedholm Ndounou (SPIDER) emphasised the importance of strategic planning.

This was reinforced by the introduction of a structured seven-stage project cycle that guides participants through problem identification, objective setting, outcome definition, indicator selection, resource planning, stakeholder mapping, implementation, and MEAL.
Through case scenarios and examples from European Union and SPIDER-led projects, participants were encouraged to think critically about how regulatory ideas translate into real-world implementation.
DEI remained central to the discussions. The importance of inclusive regulatory design was highlighted, ensuring that digital transformation initiatives consider underserved communities, accessibility, and broader social equity dimensions throughout the implementation stages of a project. This was further echoed in reflections on budgeting and equity, with the reminder that:
“There is no such thing as a neutral budget, and a budget that does not seek to balance or to reduce inequalities will by definition contribute to reinforcing existing inequalities.” - Malena Liedholm Ndounou (SPIDER)
This day also included a field visit to the PTS, providing participants with practical exposure to the regulatory environment discussed in theory.
Day 4: Advancing telecom regulation: Numbering, spectrum and pricing
As the week drew to a close, participants continued to attend technical sessions on JEO numbering and spectrum management, deepening their understanding of telecom systems and regulatory evolution.
Discussions on numbering systems highlighted how traditional geographically bound structures are evolving into more flexible, user-centric frameworks driven by mobile technology. These shifts reflect broader changes in how communication services are structured and regulated in increasingly digital societies.
At the same time, participants explored challenges such as identity manipulation and fraud. A growing concern was the rise of SMS-based fraud, as criminals increasingly shifted from voice spoofing. This highlighted the need for continuously adaptive regulatory responses to emerging risks.
Another key discussion focused on telecom pricing regulation, where structured cost models were presented as tools to ensure that operators recover investment and operating costs while maintaining fair and sustainable market conditions.
Day 5: Diversity, Equity and Inclusion (DEI)
iPRIS is committed to shaping an inclusive, digitally empowered future; hence, Diversity, Equity and Inclusion are central to the regulations. Marking the end of week one, the participants indulged in sessions on DEI led by SPIDER experts, Malena Liendholm Ndounou and Caroline Wamala Larsson.
Throughout the morning sessions, participants explored various concepts and frameworks in DEI. Starting with intersectionality, Caroline Wamala Larsson emphasised that inequality cannot be understood through gender alone but multiple identities, including age, gender, ethnicity, socioeconomic status, race, and religion, intersect to shape individuals’ access to resources, opportunities, and digital inclusion.
“Just as there's a gender digital divide, there's also an age divide, a race or ethnicity divide, and even a geographic divide. Many of you have talked about the rural divide in terms of how many people are actually online. So these divides also need to be considered because resources are not only about women, but also about age.” - Caroline Wamala Larsson(SPIDER)
On equity, Malena noted that having the same rights does not necessarily mean having the same opportunities. The participants explored ways to address barriers to equity, including affordability, digital literacy, relevance, safety, and security.
“Having the same rights does not necessarily translate into having the same opportunities. Equity is about targeted needs-based support.” - Malena Liendholm Ndounou(SPIDER)
The session on DEI ended with an emphasis on regulators' roles in designing inclusive systems, particularly in sectors like telecommunications, to ensure inclusion and accessibility for all, including people with disabilities. Key examples included assistive technologies such as wheelchair-accessible ATMs, audio-supported interfaces, and Braille. The session highlighted the need to proactively create inclusive environments, recognising that disability is not always permanent or visible, as ageing can lead to conditions like low vision, loss of fingerprints, or limited mobility.
SPIDER Projects: Advancing Inclusive Digital Solutions
The afternoon sessions explored SPIDER’s role in inclusive development. Edna Soomre, JohnBlack Kabukye, and Katja Sarajeva introduced SPIDER’s projects. The projects were anchored in a human-centred approach to technology, as emphasised by Edna Soomre.
SPIDER has been working on inclusive digital and health innovation projects to strengthen access to essential services and build institutional capacity. Through initiatives such as Health Alliance for Digital Development and Action (HADDA) and HoliCare, SPIDER supports the development and localisation of healthcare solutions, including improved access to diagnostics and the integration of technology with training for health workers to enhance patient outcomes.
The sessions also highlighted broader digital governance considerations, including capacity-building approaches such as EU Twinning programmes that support collaboration between government institutions and international partners to address development needs.
Conclusion
Week One of the 8th iPRIS Cohort established a strong foundation for the telecom experts in Stockholm. Across the sessions, participants progressed from conceptual discussions of regulation to a more applied understanding of how policy frameworks, institutional structures, and technological change interact in practice. The week consistently emphasised the need to translate regulatory intent into actionable, measurable, and context-sensitive interventions.
A key insight that emerged was the evolving nature of telecom ecosystems, in which traditional systems are being reshaped by digital transformation, while new risks demand adaptive and forward-looking regulatory frameworks. In this context, Dr Caroline Wamala Larsson (SPIDER) emphasised the importance of trust and safety in digital transformation.

This was complemented by Katja Sarajeva (SPIDER), who highlighted the inherent trade-offs in digital systems.
Week One, therefore, marked the start of a deeper process of refining Change Initiatives into practical solutions that can strengthen digital inclusion and regulatory effectiveness across Sub-Saharan Africa.
iPRIS is coordinated and implemented by SPIDER in strategic and technical partnership with the Swedish Post and Telecom Authority (PTS) and Institut luxembourgeois de régulation (ILR), as well as ARTAC, CRASA, EACO, and WATRA.
iPRIS is funded by the European Union, Sweden, and Luxembourg as part of the Team Europe Initiative “D4D for Digital Economy and Society in Sub-Saharan Africa” (Code: 001).















