The 2024A Africa Regional follow-up phase was held in Dar es Salaam, Tanzania, from 7 to 10 October 2024. The official opening was graced by Dr Jabiri Kuwe Bakari, Director General of Tanzania Communications Regulatory Authority (TCRA) and Barbara Barone, Policy Officer for Digital For Development at the  European Commission in Tanzania

During the week-long session, African telecom experts from national telecom regulatory authorities from Lesotho, Mauritius, South Africa,  Tanzania, The Gambia, and Uganda showcased the progress and results of their change initiatives. Change initiatives are the cornerstone of iPRIS and are specifically designed to align with the strategic agendas of the participating national telecom regulators. They are strategic projects chosen and undertaken by the national regulators to contribute to bridging the digital divide.

The week-long program provided a comprehensive lineup of sessions to enhance skills and knowledge across various ICT regulatory topics. Participants engaged in workshops on survey techniques, broadband coverage, and consumer satisfaction, led by Peter Thornqvist, Senior Policy adviser and Legal officer at Swedish National Telecom and Post Agency (PTS). Sele Pokima from The West Africa Telecommunications Regulators Assembly (WATRA) and Andrew Changa  from The East African Communications Organization  (EACO)  offered insights on regional harmonisation  aimed  to advance economic and social development in the region.

Kerstin Borglin from SPIDER  led  an interactive  project management essentials and MEAL (Monitoring, Evaluation, Accountability, and Learning) frameworks session engaging participants in hands-on learning to boost program effectiveness and sharpen impact assessment skills.Other sessions covered project management essentials, MEAL (Monitoring, Evaluation, Accountability, and Learning) frameworks to strengthen program effectiveness and impact assessment. Dr. Caroline Wamala Larsson facilitated a session t on diversity and inclusion strategies, equipping participants with tools to foster inclusive and equitable environments within their telecom  organizations.

Jean Francois Le Bihan, Mugisha Philip Bisanda, Talib Sheriff and Rene Summer  from Ericsson provided valuable insights on transitioning from legacy technologies, implementing cybersecurity frameworks for telecom regulation, and harnessing the potential of E-Band in 4G and 5G networks.

Along the sidelines of the training, the telecom regulators enjoyed a cultural visit to Dar es Salaam’s village museum, experiencing the vibrant heart of East Africa.

Here are some photo highlights from  the Africa follow-up phase  that was held in Dar es Salaam

Dr Jabiri Kuwe Bakari - Director General of Tanzania Communication Regulatory Authority (TCRA), and Engineer Mr. Christopher John Assenga, Principal Engineer, TCRA, pose with the SPIDER team

Talib Sheriff - Country Manager Ericson Tanzania presents regional and global insights on 2G, 3G and 5G to the participants.

African and European experts taking part in the Africa Follow-up Week in Dar es Salaam visit the village museum in Dar es Salaam  to learn about the traditions of various ethnic groups across Tanzania and how buildings  were designed and reflected in everyday life.

Uganda Communications Commission (UCC)  presenting their Change Initiative to their peers (telecom experts). This allows the opportunity to celebrate progress and receive further input for improvement.

Peer-to-peer learning sessions in Dar es Salaam emphasising the critical role that Regional Regulatory Organisations have in facilitating cross-border collaboration and enabling regional harmonisation.

iPRIS is coordinated and implemented by SPIDER in strategic and technical partnership with the Swedish Post and Telecom Authority (PTS) and the Luxembourg Regulatory Institute (ILR).

The first-ever iPRIS peer-to-peer capacity building session for a French-speaking cohort was held in Luxembourg from September 8th to September 25th, 2024.

The  two-and-a-half-week peer-to-peer learning session included participation from:

• African telecom experts from national regulatory authorities representing the Central African Republic, Chad, Comoros, Congo Brazzaville, Mauritania, Senegal, and Togo.
• Regional regulatory experts representing ARTAC and
• European experts from ILR, BNETZA (Germany) and ARCEP (France).

The African telecom regulators focused on launching their change initiative that will help address connectivity gaps or barriers to digital inclusion in their respective counties. The peer-to-peer training  session covered various topics, including legal frameworks, market competition, consumer protection, and spectrum management.

Along the sidelines of the sessions, the participants explored various sites in the country, such as the Lëtzebuerg City Museum, the National Mining Museum, and the European Union Court of Justice.

After completing the capacity building training session, the  African telecom experts received participation certificates, concluding their peer-to-peer comprehensive training experience.The participants will reconvene in Dakar, Senegal, in February 2025 to review their progress in the change initiative.

Selected photo highlights from the peer to peer  training session in  Luxembourg

The iPRIS project implementation team at the European Court of Justice with Judge Ulf Öberg

The participants during a field visit in the afternoon after a rigorous morning of peer-to-peer learning in their second week in Luxembourg

Ms. Malena Liedholm-Ndounou (SPIDER) facilitates a presentation on Universal Coverage

The Mauritanian team, Cheikha Mohamed Vall (left) and El Vaiza Badda (middle), together with Tantley Jeans (ILR).

At this year’s UN General Assembly, leaders came together to endorse the Pact for the Future, a forward-thinking agreement launched at the United Nations Summit of the Future. Signed on September 22, 2024, the pact lays out a clear path for rolling out advanced telecom systems and bridging digital divides across the globe.

Global Digital Compact: Connecting the World

The Global Digital Compact, which is the overarching objective of the Pact, is a crucial development in global digital cooperation. Its significance was underscored by UN Secretary-General António Guterres, who reiterated that:

"The Pact for the Future, the Global Digital Compact, and the Declaration on Future Generations open the door to new opportunities and untapped possibilities."

The Global Digital Compact sets out several important principles that will greatly influence the telecommunications industry among other sectors:

1. Universal Internet Access: World leaders have committed to facilitating Internet connectivity for individuals and institutions such as schools and hospitals. This ambitious goal is closely related to SDG9, which aims to build resistant infrastructure and foster inclusive and sustainable industrialisation.
2. Human Rights in the Digital Era: The Compact places such cooperation on legal foundations based on democratic principles and human rights values, meaning that no development may come at the expense of people’s freedoms.
3. Online Safety: Governments and tech companies have committed to making the online space safe for all users, with a focus on protecting children.
4. AI Governance: The Compact includes a provision for regulating Artificial Intelligence, which comprises an international scientific panel and Global Policy Dialogue on AI.
5. Open Data and Accessibility: Adopting open data policies regarding data, models, and standards will fuel growth and cooperation in the technology area.

Sustainable Development and Digital Inclusion

Looking Ahead: A Connected Future

The adoption of the Pact for the Future and its associated commitments marks a significant milestone in global efforts to harness the power of telecommunications for sustainable development. According to the United Nations, More than 7,000 civil participants attended, resulting in pledges aggregating USD 1.05 billion for furthering a cause such as digital inclusion worldwide.

As we progress, the telecommunications industry will play a pivotal role in implementing these ambitious goals.

The President of the UN General Assembly aptly summarised the potential impact of the Pact:

"It will lay the foundations for a sustainable, just, and peaceful global order – for all peoples and nations."

With the globalisation of the world today, the telecommunications industry is in the vanguard of creating favourable opportunities. The undertaking made at the UN Summit of the Future offers a Vision for the Present and the Future which seeks to be inclusive, just, sustainable, and, most importantly, digitally empowered. Read More

From September 8-25, 2024, the first-ever iPRIS training for a French-speaking cohort of seven Francophone Africa national telecom regulators will take place in Luxembourg. The training will cover a
diverse range of topics including legal frameworks, market competition, consumer protection, and spectrum management. Participants will also visit several operators, the Court of Justice of the European Union, and cultural sites like museums and the Betzdorf and Vianden castles.

A key component of the iPRIS project is the planning and implementation of “Change Initiatives”, strategic projects designed to address specific challenges within each regulator's jurisdiction. These initiatives focus on tackling issues such as infrastructure gaps or digital inclusion barriers. Following the Luxembourg training, a regional support team will assist the regulators in implementing their change initiatives. The whole 2024B cohort will reconvene in Dakar, Senegal, in February 2025 to review progress and refine their projects. The effectiveness of the initiatives will be evaluated one year after the project’s commencement in 2025.

2024B will engage the telecom regulators of the Central African Republic, Chad, Comoros, Congo Brazzaville, Mauritania, Senegal and Togo. These national telecom regulators, also known as national
regulatory authorities (NRAs), are government-appointed organizations responsible for developing and implementing policies to safeguard consumers, ensure fair competition, and foster innovation within the ICT sector. iPRIS adopts a peer-based learning approach to enhance the capacities of NRAs, aiming to narrow the digital gap.

iPRIS is a joint effort by the Swedish Program for ICT in Developing Regions (SPIDER), Sweden’s Post and Telecom Authority (PTS), and Luxembourg’s Regulatory Institute (ILR). They collaborate with African
regional telecom regulators to support NRAs in achieving their strategic objectives.

For additional information, interested parties can contact Ms. Edna Soomre, the iPRIS Project Lead, at ipris@spidercenter.org

The mobile sector in Kenya has grown, with total mobile subscriptions reaching 68 million, representing a penetration rate of 132.1%. This growth has been driven by operator customer win-back campaigns. Additionally, Machine-to-Machine (M2M) subscriptions rose to 1.607 million.

The sector also experienced growth with mobile money subscriptions increasing to 38.7 million, a penetration rate of 75%. The growth was spurred by the removal of withdrawal codes for transactions conducted between M-Pesa and Airtel Money, allowing seamless fund transfers among the two mobile wallets. Read more 

The International Telecommunication Union (ITU) hosted its annual Global Symposium for Regulators (GSR-24) in Kampala, Uganda from July 1 to 4, 2024, at the Speke Resort and Convention Center.

Themed "Regulation for Impact," GSR-24 brought together regulators, policymakers, and digital stakeholders from across the globe. The symposium offered a platform for knowledge exchange through thematic sessions focusing on critical issues in the rapidly evolving digital landscape.

The opening day featured a meeting of the Regional Regulatory Organizations and Digital Regulation Network (DRN). This session focused on accelerating sustainable digital transformation through collaborative approaches to digital policy, regulation, and governance across various economic sectors and borders. A key item on the agenda was the development of harmonized broadband mapping systems.

The DRN meeting also marked a significant milestone by celebrating its first successful year of operation. Participants took the opportunity to highlight the network's achievements, including knowledge sharing, capacity-building activities, and contributions to ITU-D Study Groups. The interactive workshops were also recognised as a valuable component of the DRN's efforts, underscoring the progress made in the past year.

Another significant event on the first day was the ITU GSR Heads of Regulators Executive Roundtable. This high-level discussion, which was a focal point of the day, concentrated on developing open, flexible, and risk-based governance structures for transformative technology. The roundtable featured rich interventions and discussions, highlighting the weighty challenges facing regulators in today's digital age.

Opening Ceremony at GSR-24

Day 2 of GSR-24 involved the opening ceremony led by a panel of stakeholders, including H.E. MAJ (RTD) Jessica Alupo (Vice President, Uganda), Hon. Dr Chris Baryomunsi (Minister, Ministry of ICT and National Guidance, Uganda), Ms Doreen Bogdan-Martin (Secretary General, ITU), Mr George William Nyombi Thembo (Executive Director, UCC, and GSR-24 chair, Uganda), and Dr Cosmas Luckyson Zavazava (Director, Telecommunications Development Bureau, ITU).

H.E. Jessica Alupo, representing President Yoweri Museveni, officially opened the symposium. In her address, she emphasised, "As regulators of the ICT sector, your mandate is to promote the sector's contribution to the economic well-being of the people." She added, "I urge you to promote a regulatory environment prioritising innovation, safety, privacy and the rights of digital technology users."

Ms Doreen Bogdan-Martin highlighted the urgent need to bridge the digital divide, noting that 2.6 billion globally still lack internet access. She stated, "We need to make the race to regulation a race to the top and not a race to the bottom." Bogdan-Martin called for accelerated efforts to bring these unconnected populations online, describing it as "both an economic necessity and a moral imperative."

Dr. Cosmas Zavazava stressed the importance of collaboration: "Collaboration entails two-way frequent and dynamic communication among governments, the private sector, civil society, telecommunications regulators, and the average citizen." He emphasised the need for "formulating policies that are inclusive, and making significant investments in building the infrastructure."

Dr Chris Baryomunsi, welcomed delegates to the "Pearl of Africa" and highlighted Uganda's commitment to digital transformation. He stated, "The government of Uganda has prioritised digital transformation, as expressed in our national development plan number three, and also as a ministry as a sector, we are guided by a digital transformation roadmap."

George William Nyombi Thembo provided context for the symposium's importance, noting, "Access to the internet is no longer a luxury, it has become an absolute necessity. Denial of which means denial of essential services like education, medical care, and financial inclusion to mention but a few."

The symposium discussed key topics such as artificial intelligence governance, space technologies, and international cooperation in ICT regulation. Participants worked towards developing best practice guidelines for regulating emerging technologies to maximise their positive impact while minimising risks.

From left: Dr Cosmas Zavazava (ITU) and Mr George William Nyombi Thembo (UCC)

The primary outcome of day 2 was the launch of the Best Practice Guidelines,  by Dr. Cosmas  Luckyson Zavazava from ITU and Mr George William Nyombi Thembo, the executive director of UCC.

Best Practice Guidelines are instrumental in shaping national policies, strategies and regulatory frameworks that foster investment, innovation and growth in the ICT sector. The ITUG SR-24 Best Practice Guidelines chart the course of transformative technologies for positive impact, outlining the challenges, opportunities,  key policy and regulatory measures, and guiding principles for positive and inclusive impact in 6 languages.

Network of women in tech 

On Day 3 of GSR-24, the Network of Women (NoW) session brought together influential voices to address the persistent gender gap in the ICT sector. Participants engaged in spirited discussions examining the obstacles that continue to hinder women’s advancement in technology-related fields, especially at the highest levels of policymaking. The session highlighted the challenges and explored solutions and mechanisms to boost women’s participation in these crucial roles.

From left: Enock Wakabi (UCC), Dr Caroline Wamala (SPIDER), and Priscilla Namugerwa (UCC) at GSR-24

ITU Sec Gen Ms Bogdan-Martin expressed her inspiration from the stories of women’s leadership shared during the event. She called for renewed efforts to make 2025 a milestone year for gender equality, urging stakeholders to take concrete actions to close the gender divide in the digital sphere.
SPIDER director Dr Caroline Wamala (left) and ITU secretary general Ms Doreen Bogdan-Martin (right) at GSR-24

Other announcements at GSR-24:

• Africa-BB-Maps, the European Commission-supported initiative for Africa's National Broadband Mapping Systems, will assist in establishing broadband mapping systems to promote investment and digital transformation in Africa. With a budget of EUR 15 million spread over four years, the initiative would initially serve 11 countries: Benin, Botswana, Burundi, Côte d'Ivoire, Ethiopia, Kenya, Malawi, Nigeria, Uganda, Zambia, and Zimbabwe.
• The Digital Skills Forum, a flagship event to address the most pressing demands for universal digital skills, will be held in Manama, Kingdom of Bahrain, from September 17 to 19, 2024. The Telecommunications Regulatory Authority (TRA) of the Kingdom of Bahrain will host the event, which is organised by the ITU Telecommunication Development Bureau.
• Saudi Arabia's Communications, Space and Technology Commission is to hold the Global Symposium for Regulators in 2025.

In an era where digital connectivity is a catalyst for economic growth, the iPRIS (ICT Policy & Regulation - Institutional Strengthening) initiative stands as a beacon of hope for 43 African countries. This program aims to strengthen telecom regulatory bodies across Africa, fostering digital inclusion and bridging the digital divide through peer-to-peer capacity building.

The Essence of iPRIS

The iPRIS initiative is a comprehensive approach to unlocking the development potential of Sub-Saharan Africa. By improving ICT service quality and leveraging digital technologies, iPRIS aims to enhance digital connectivity and inclusion, driving overall development in the region.

Participating Countries

Among the 43 participating nations, French-speaking countries play a pivotal role. These include Benin, Burundi, Burkina Faso, Cameroon, the Central African Republic, Comoros, Côte d'Ivoire, DR Congo, Gabon, Guinea, Madagascar, Mali, Mauritania, Niger, Republic of Congo, Chad, Senegal, and Togo.

Mission of Regulatory Authorities

Benin (ARCEP Benin):

• Protecting User Rights: Ensuring optimal resource management and fostering market development.

Burundi (ARCT):

• Affordable Communications: Promoting affordable electronic communications, developing broadband services, and ensuring healthy market competition.

Burkina Faso (ARCEP Burkina Faso):

• Framework Adaptation: Adapting legal and economic frameworks to guarantee effective competition.

Cameroon (ART Cameroon):

• Legal Implementation: Ensuring transparent public network access and maintaining competitive telecom practices.

Central African Republic (ARCEP Centrafrique):

• Digital Connectivity: Monitoring telecom operators and promoting ICT sector inclusion.

Comoros (ANRTIC):

• Fair Competition: Enforcing ICT laws and regulating the ICT sector.

Côte d'Ivoire (ARTCI):

• Consumer Protection: Defining service pricing principles and granting telecom licenses.

DR Congo (ARPTC):

• Compliance and Spectrum Management: Ensuring compliance with telecom laws and promoting market competition.

Gabon (ARCEP Gabon):

• Supervision and Regulation: Issuing sector opinions and supervising electronic communications.

Guinea (ARPT Guinea):

• Sector Liberalization: Promoting competition and independent regulation.

Mali (AMRTP):

• Regulatory Compliance: Safeguarding national telecom interests and ensuring compliance.

Niger (ARCEP Niger):

• Law Application: Strictly applying laws to protect state, user, and operator interests.

Republic of Congo (ARPCE Congo):

• Communication Monitoring: Guaranteeing customer service and national interest.

Outstanding Initiatives in Francophone Africa

1. Implementing the "One Africa Network" Project: Under the CEMAC and SMART AFRICA initiatives, this community roaming project has been launched to create a single call tariff and free call reception for roaming subscribers between Congo and Gabon since December 2020. The project is being finalized with Cameroon, Chad, Equatorial Guinea, and the Central African Republic, with the Democratic Republic of Congo expected to join.
2. Bridging the Digital Divide: Funded through the Universal Service Access Fund, initiatives aim to cover remote areas, enhance digital skills, and ensure service accessibility by donating mobile devices to vulnerable populations.
3. Public Services Digitization Initiative: This initiative supports electronic transaction supervision, tax collection control, strategic decision-making, and ICT market evaluation, providing relevant data for international institutions.
4. Efficient Spectrum Management: Following ITU recommendations, bilateral agreements on border frequency coordination ensure equitable access to the radio spectrum, minimize interference, and prevent accidental roaming.
5. Creating and Implementing Working Groups: Central African countries have set up groups to address issues in innovative networks, digital financial services (FINTECH), cybersecurity, and the harmonization of legal and regulatory texts to adapt to technological changes.

The iPRIS initiative is more than a policy framework; it is a transformative force driving digital inclusion and connectivity across Francophone Africa. By strengthening regulatory bodies and fostering cooperation, iPRIS is paving the way for a digitally empowered future in the region.

The "Interconnection and Access Catalogue 2023" from Togo Telecom is more than a technical document; it reflects the dynamics of Information and Communication Technologies (ICT) in Africa. In a continent undergoing a digital transformation, regulations and interconnection offers play a crucial role. This article explores how this catalogue fits into the African ICT landscape and the impact of regulations on this rapidly growing sector.

Objective and Scope of the Catalogue

Togo Telecom's catalogue aims to clarify the offers and conditions for collaboration with other operators, an essential need in an African environment where connectivity is constantly expanding. By providing detailed and transparent information, Togo Telecom promotes effective cooperation, thus facilitating the extension of telecommunications services in Togo and beyond.

Services Offered

Interconnection services are at the heart of ICT infrastructure in Africa, and Togo Telecom offers a comprehensive range to meet these needs:

• Network Access: With strategically located points of presence, operators can connect their networks to Togo Telecom's, ensuring wide and reliable coverage, essential for the continent's ICT infrastructure.
• Data Transmission: High bandwidth solutions and fiber optic connections enable fast and secure data flow, indispensable for businesses and public services in Africa.
• Telephony: Voice services, including VoIP, are crucial for improving communications in Africa, where access to telephony remains a challenge.
• Specific Services: Technical support, maintenance, and proactive incident management ensure service continuity, a key element for ICT development in Africa.

Pricing

Clear and transparent pricing is essential in the African context, where costs can be a barrier to ICT adoption. Installation fees, recurring fees, and specific charges are clearly detailed, allowing operators to effectively plan and budget their interconnection investments.

Access Conditions Access conditions to Togo Telecom's services are designed for seamless integration, reflecting best regulatory practices. Technical requirements and contractual terms are clearly defined, ensuring compliance with international standards. This alignment with regulations builds partner confidence and stimulates innovation in ICT.

Stakeholders Key stakeholders include telecommunications operators and regulatory authorities. In Africa, these actors play a crucial role in ICT development. Togo Telecom's catalogue provides the necessary information for effective collaboration, ensuring regulations are adhered to and services are delivered according to established standards.

Performance Indicators The performance indicators defined by Togo Telecom are essential for ensuring service quality and reliability, critical aspects in the African context. Availability rates and repair times are key measures to ensure service continuity, while customer satisfaction reflects Togo Telecom's commitment to its partners.

Illustrations and Examples The catalogue includes diagrams and tables illustrating service options, pricing, and expected performance. These illustrations are particularly useful in the African context, where visualizing data facilitates understanding and decision-making, enhancing transparency and ICT adoption.

The "Interconnection and Access Catalogue 2023" from Togo Telecom is much more than a technical document; it is a strategic tool for ICT development in Africa. By offering detailed and transparent information on services, pricing, and access conditions, Togo Telecom supports the expansion of telecommunications on the continent. Regulations play a crucial role in ensuring compliance and stimulating innovation, enabling Africa to realize its digital potential. Stakeholders are encouraged to consult this document to maximize the opportunities offered by Togo Telecom in 2023 and beyond.

In 2023, the mobile telephony market in Congo is dominated by two main operators: MTN and Airtel, following the cessation of Azur's activities despite holding its license. These two players serve more than 5.9 million subscribers, mainly prepaid representing 99.3% of the market (Rapport 2023 du Marché de la telephonie mobile au congo ...).The 2023 report on the mobile telephony market in Congo offers a detailed analysis of the sector's performance over the year, with a focus on key indicators such as subscriber numbers, voice and SMS traffic, revenues generated, and weighted outgoing tariffs. It aims to inform the strategic decisions of operators and regulators, taking into account regulatory developments and technological challenges.

Trends

The mobile telephony penetration rate reached 94.6%, up slightly on the previous year, with total revenues of CFA F 136.071 billion in 2023, mainly generated by outgoing traffic.

The market recorded total voice traffic of 6.586 billion minutes and SMS volume of 5.442 billion messages. Despite apparent saturation, the market is showing modest but steady growth in the number of subscribers.

The sector is constantly evolving to meet new technological and economic realities, with ARPCE playing a crucial role in regulatory developments, such as the revision of tariffs to increase market competitiveness. Technological challenges include the deployment of network infrastructure, the adoption of 4G and preparation for 5G, as well as securing against cyber-attacks and managing the growing volume of data.

MTN dominated the market with 72.4% of total revenues, while Airtel accounted for 27.6%. MTN saw its revenues increase by 7.5% in 2023, while Airtel saw a slight decline of 0.4%.

Challenges and opportunities

For 2024, the forecast includes continued growth in subscriber numbers, investment in infrastructure to extend 4G coverage and introduce 5G, and a downward trend in tariffs to stimulate consumption of voice and data services. Innovation in service packages, diversification with value-added services, and transparency in pricing practices are essential to support a competitive and sustainable market. ARPCE will continue to play a key role in monitoring the market, promoting access to new technologies, and ensuring healthy and transparent competition.

Developing regions offer fertile ground for the development of mobile telephony. With sustained demographic growth and increasing urbanization, these regions represent an expansive market for telecoms services. The extension of mobile telephony networks can play a crucial role in bridging the digital divide by facilitating access to communication and information services, even in remote rural areas. This could stimulate economic development by improving access to markets, supporting local entrepreneurship, and enhancing access to education and healthcare. In addition, technological innovation, such as the introduction of 4G and the future 5G, could transform connectivity by offering faster broadband deployment and increased capacity for data processing.

These advances pave the way for new value-added services such as mobile payment, healthcare applications, and distance education platforms, responding to the diverse needs of local populations. Finally, public-private partnerships for infrastructure development will play a crucial role in mobilizing the necessary resources and ensuring efficient network deployment, thus contributing to sustainable and inclusive economic growth in developing regions.

Lomé, Togo, played host to the 21st seminar of Fratel, the network of French-speaking telecom regulators, on May 21-22, 2024. The event was organized by the Togolese national regulator ARCEP TOGO and the Congolese national regulator ARPCE, the current president of Fratel. The seminar welcomed 18 Fratel members including ILR, the technical partner for the French-speaking rounds of iPRIS, SPIDER, and various industry players. The theme of the seminar was "The data economy and mobile payment: what are the technical and economic regulatory challenges?"

With the acceleration of digitization, data access and exchange have become crucial to economic and social development. It is essential to create a secure environment to encourage the sharing and effective use of data, notably through open access. At the same time, the dramatic increase in data production has stimulated the development of data storage and processing infrastructures, particularly via the cloud, on a global scale.

In a world where every click, every transaction generates an avalanche of data, understanding and regulating this flow is becoming essential. The seminar kicked off with an inspiring presentation by Cina Lawson, Togo's dynamic Minister for the Digital Economy. She captivated the audience with a compelling vision of Togo's digital transformation, highlighting groundbreaking initiatives that are setting new standards in the region.

Cina Lawson, Minister of Digital Economy, Togo. ©

The seminar was structured around three main panels, each addressing crucial aspects of regulation in the digital economy.

Data economy development

The first panel focused on the development of the data economy, a key issue in the digital age. The data economy refers to all economic activities and processes based on the use of data. It encompasses various practices, technologies and business models centered on the collection, analysis, sharing and use of data to create value.

This first panel, chaired by Marc SAKALA, Managing Director of ARPCE in the Republic of Congo, was introduced by David Guitton, Attorney at Jones Day.

As David Guitton astutely noted, "The data economy implies valuing data. It is the use of data that determines its value".

He stressed the importance for the State to provide a technical and legal framework governing access to data, and a regulatory framework enabling access to data between players (associations, labels, groupings...).

Ms. Laure de la Raudiere, President of ARCEP France, emphasised the importance for Europe of ensuring that digital transformation benefits European citizens and businesses. The seminar was structured around three main panels, each addressing crucial aspects of regulation in the digital economy.

Having explored the fundamental aspects of the data economy, the seminar progressed to the second panel, which looked at an equally crucial theme: "What public interventions to remedy potential market failures in data storage and processing. "

Public intervention in Data storage and processing

The data storage and processing market refers to all the services, technologies and solutions that enable companies and organisations to store, manage and process their data efficiently and securely. It was chaired by Luc TAPELLA, President of ILR (Luxembourg). In her introduction to the session, Ms Rihab RABBAJ, Analyst at Cullen International, highlighted the fundamental aspects and challenges of cloud computing services.

Among the speakers, Daniel ANOUGBA, Head of "Infrastructure Sharing and Access" at RTCI Côte d'Ivoire, focused on data processing market failures, initiatives taken and future prospects in his presentation.

Achille HUNYO, Service and Productivity Supervising Engineer at Ecobank, gave a presentation on public interventions to remedy potential failures in the data storage and processing market.

Jean Francis AHANDA, General Manager DATA CENTER services at ST digital, emphasized: "It is now accepted that the massification of data produced and its circulation are revolutionizing the economy. At once a strategic asset and a decision-making, action and production tool for companies, data is at the root of new decision-making processes and unprecedented alliance strategies between companies in different sectors, just as much as it is provoking new confrontations between economic players." Read more

After gaining a clear understanding of the challenges and interventions required in the data storage and processing market, the seminar then turned its attention to a hot topic: mobile payments.

Sharing experiences on mobile paymentsc

This third panel provided an opportunity to exchange experiences and perspectives, highlighting how this technology is revolutionising financial transactions and promoting economic inclusion. Mobile payments refer to financial transactions carried out using mobile devices such as smartphones and tablets. They enable users to purchase goods and services, transfer money and manage their finances via mobile applications or services.

With insightful keynote speaker Vinyo CAPO, Director of Markets and Data Regulation at ARCEP TOGO, the third panel plunged into the fast-changing world of mobile payments. Mawuli COUCHORO set the scene with a powerful introduction highlighting both the immense opportunities and formidable challenges presented by this technology.

This was followed by contributions from :

Régis ONDO MORO, Director of Markets at ARCEP GABON, who emphasised:

"It should be noted that Mobile Money enables greater financial inclusion of populations through its ability to offer financial services, particularly in rural areas, enabling inequalities to be reduced."

Mrs. Fatou Gueye, Deputy Director of Means and Payment Systems at BCEAO, cited examples of initiatives in certain countries, such as offering free access to certain essential services (the case in South Africa), promoting low-cost data offers for low-income users (the case in India), and deploying free wifi access points (the case in Kenya).

Mr. Sefa HUSUNUKPE, Mobile Money Director at Togocom, gave a brief overview of the mobile payment ecosystem in Togo. According to him, the available offers are still insufficient due to a number of challenges, namely: users' preference for liquidity, limited literacy and low levels of financial education, user identification, user security, and the compartmentalization of the ecosystem.

Achille Tefong VAUMI, Market Engagement Manager for the Mobile Money Program in Francophone Africa at the GSMA, presented an overview of mobile money, with figures supporting its overall growth in Africa, and the GSMA's position on interoperability in mobile money. Interoperability in mobile money refers to the ability of different mobile payment systems and financial networks to work together seamlessly. This enables users to transfer funds, make payments and receive money between different mobile money platforms, banks and other financial services.

In closing, Fratel's seminar in Lomé was not only a platform for intellectual exchange, but also an opportunity for SPIDER and ILR to exchange views with the regulators who will be taking part in the first French-speaking iPRIS cycle, which will begin with training in Luxembourg next September.

In addition to the high-level panels, participants visited ARCEP Togo's headquarters and were impressed by their data collection and analysis capabilities, as well as the availability of data for the general public. Togolese culture was also on show.

Fratel, the French-speaking telecommunications regulation network created in 2003, aims to contribute to training and collaboration between its members. In 2024, Fratel will be chaired by ARPCE Congo, and in 2025 by ARCEP Gabon.

[et_pb_section fb_built="1" admin_label="section" _builder_version="4.16" global_colors_info="{}"][et_pb_row admin_label="row" _builder_version="4.16" background_size="initial" background_position="top_left" background_repeat="repeat" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.16" custom_padding="|||" global_colors_info="{}" custom_padding__hover="|||"][et_pb_text admin_label="Text" _builder_version="4.16" background_size="initial" background_position="top_left" background_repeat="repeat" global_colors_info="{}"]Hosted by the Communications Authority of Kenya (CA), the 29th Annual Assemblies & Extra-Ordinary Congress provided a unique platform for East Africa Communication Organizations (EACO) members and stakeholders to interact, network, exchange experiences, and share insights under the theme "Promoting Digital Transformation in the EAC Region." Delegates to the event included policymakers, legislators, regulators, ICT sector operators/service providers, academia, and ICT consumers from across the East African region.

Opening Session

In his keynote address, the Cabinet Secretary for Information, Communication & Digital Economy in the Cabinet of Kenya, Eliud Owalo, drew relevant case studies from Kenya's successes in advancing the ICT ecosystem. He cited the investments made in infrastructure development that have seen the setting up of over 2,000 public Wi-Fi hotspots, which have deepened affordable access to the mobile internet. He said these were geared towards creating digital marketplaces and boosting connectivity to traders and entrepreneurs, particularly the youth and women, to gain full employment within the digital ecosystem. He also highlighted the successful digitalization of at least 80 per cent (17,017) of public services.

Owalo lauded the East Africa Communications Organization (EACO) for its incredible efforts in advocating for the harmonization of legal and regulatory regimes in the region, saying they are instrumental in realizing digital transformation and providing a united approach to leveraging the full benefits of the region's digital economy.

He added that the success of the One Network area would facilitate increased interaction and e-commerce in the region. At the same time, he called for further collaboration in areas such as cyber security, SIM card registration, standardization of ICT equipment and services in the region, e-waste and green ICTs, which remain critical in catalyzing our attainment of digital transformation goals.

Addressing the session, the Director General of the Communications Authority of Kenya (CA), David Mugonyi, noted that by March 20024, the country had 132 per cent mobile penetration, 51.2 million Internet subscribers, and 38.6 million mobile money users. Smartphone penetration, he said, stood at 67 per cent even as the authority strives to keep average access charges for services such as mobile voice, data, and internet affordable for all.

He added that the regulator was committed to ensuring 100 per cent 3G and 4G population coverage in Kenya. The deployment of 5G technology will present new opportunities for all sectors of the economy. Mugonyi said the Communications Authority had implemented a regulatory sandbox to allow for the controlled use of emerging innovations and testing of new ideas before deployment to the market. 

EACO utilized the opening session to unveil The 2023 EACO Communications Sector Regional Report.  EACO Executive Secretary Dr. Ally Simba said the extent of coverage of basic mobile connectivity has been influenced by factors such as infrastructure, investment, and regulatory environments.

According to the report, the region has witnessed remarkable advancements in network coverage, a surge in mobile and internet subscriptions, and notable growth in mobile money services with Internet traffic at 54 per cent, with population penetration coverage of 2G averaging 92 per cent, 3G at 78 percent, and 4G averaging 62 per cent. Mobile internet subscriptions stand at 61 percent penetration with 122.3 million subscribers.

These advancements have been influenced by infrastructure, investment, and regulatory environments and have been pivotal in driving socio-economic growth, fostering digital inclusion, and enhancing connectivity across East Africa.

Session 1: High Level Roundtable Discussion on The Role of ICT in Promoting Digital Transformation in the East African Region

Bengt G Mölleryd- Senior analyst, Swedish Program for ICT in Developing Regions SPIDER

Bengt Molleryd from SPIDER  (Swedish Program for ICT in Developing Regions) delivered a compelling opening presentation titled The Steps Towards Digital Transformation in the East African Region. He underscored the critical role of policy and regulatory frameworks in driving digital transformation and positioning the region to compete globally.

In his presentation, he shared some key insights that are critical to the region's attainment of global standards in regulation and technical capacity development. His submissions provided a roadmap for promoting digital transformation in East Africa through strategic policy and regulatory reforms. By addressing infrastructure, affordability, literacy, and regional cooperation, the region can unlock its digital potential and compete globally.

Here is a summary of Bengt's insights:

• To promote investments in the sector, regulators ought to promote competition, allow network and spectrum sharing, provide dedicated solutions in rural areas and inform consumers and the market.
• Peer-to-peer training for NRAs in the region, with support to develop and implement change initiatives is timely and in line with the region's strategic direction for ICT regulatory work to deliver affordable digital services and high-quality connectivity for citizens and society.
• Digital transformation is anchored on seven policy dimensions that bring together interrelated areas to ensure a holistic approach that balances the opportunities and risks of digital transformation. These dimensions are: Access, use, innovation, jobs, society, trust and market openness. Notably, access is a major prerequisite for digital transformation.
• The digital transformation requires connectivity (access to network infrastructure), competition as a driver for investments, financing of broadband networks, market investments, and development funds.
•  Regulators need to continually update and enhance the capacity of their staff, with a strong focus on digital and data skills.
• Data-driven regulation is important to ensure evidence-based decision-making, enhance policy effectiveness, and foster innovation and growth.

Other representatives from the region's telecommunications sector regulators engaged in an insightful panel discussion highlighting their respective countries' enormous gains in developing their ICT and telecommunications sectors. They also spotlighted the bottlenecks that continue to hinder the fuller development and exploitation of the sector to match those in more advanced economies.

Despite the challenges the regional ICT sector grapples with, the delegates were confident that the region is on the right track and riding on the support from other partners like SPIDER through its capacity-building program, iPRIS (ICT Policy & Regulation – Institutional Strengthening), East Africa is poised to rise to the global stage and compete effectively in providing the necessary technical and regulatory environment to bridge the digital divide and unlock the untapped potential for innovations and investments in the ICT sector. 

Representatives of National Regulatory Authorities (NRAs) from the East Africa region engaged in in-depth subject matter conversation in a lengthy panel discussion dissecting the region's ICT landscape from both technical and regulatory viewpoints. The panelists were:

• Director, Corporate Affairs, Representative of Director General  National Communications Authority (NCA), Dr Labanya Margaret Mathya
• Director, Legal Affairs/ Commission Secretary, Representative  of Executive Director, Uganda Communications Commission (UCC)Susan Wegoye
• Deputy Permanent Secretary, Ministry of Communications and Information Technology, Tanzania, Mr. Nicholas Merinyo Mkapa
• Head of Sub Saharan Africa GSMA, Ms. Angela Wamola
• The Communications Regulators' Association of Southern Africa (CRASA), Bridget Linzie.

They were joined by William Baraza, the Director of the African Advanced Level Telecommunications Institute (AFRALTI), who moderated the session.

Bridget  Linzie- The Executive Secretary  at the Communications Regulators’ Association of Southern Africa (CRASA)

Commenting on the harmonization of regional digitalization instruments in the Southern Africa region, Bridget Linzie said: "CRASA's approach in regards to digital transformation is to ensure that we bring our people, our citizens the digital connectivity as well as services and applications that will move forward our various economic sectors to where our governments want it to be. This digital transformation strategy has already looked into the strategic goals of where we want to take SADC (Southern Africa Development Community) by 2030. And we also ensured that we look even after the continental strategy and African Union and incorporate the continental agenda into the digital transformation strategy for SADC and as regulators."

Regarding achieving universal access in the East Africa region, Ms Angela Wamola said: "To ensure that unserved and underserved populations are covered, regulators and operators must make deliberate initiatives to ensure that we achieve this total digital transformation. So, there is an opportunity to see ourselves as partners and work together to progress our digital transformation agenda."

Other salient areas the panelists pivoted on and that are core to the region's ICT sector included regional harmonization of policy and regulation, infrastructure development, affordability and accessibility of ICT services, the population's digital literacy, regional cooperation and global best practices.

• Policy and regulatory reforms: The panelists emphasized the need for comprehensive and adaptive policy frameworks that address the fast-evolving digital landscape. They advocated for evidence-based policies that foster innovation, protect data privacy, and ensure cybersecurity, highlighting that these elements are crucial for building trust and encouraging investment in the digital economy.
•  Infrastructure development: A significant focus was placed on the importance of robust digital infrastructure which is necessary for increased investment in broadband networks, particularly in underserved rural areas, to bridge the digital divide and ensure equitable access to digital services. While there have been notable investments in infrastructure installations, significant gaps exist, especially in rural areas across the region. Further investments are required to expand the infrastructure network in the region to facilitate access and affordability to a critical mass.
• Affordability and accessibility: Addressing affordability issues, the discussants suggested implementing regulatory measures to reduce the cost of internet access including promoting competition among telecom providers and offering subsidies or incentives to lower prices, making digital services accessible to a broader population. Whereas internet penetration has significantly increased, it is still costly for most of the population. This deficit is responsible for many of the region's economic challenges, including digitalization of government services, payments and innovations.
• Digital literacy and skills: To harness the full potential of digital transformation, the panelists stressed the need for comprehensive digital literacy programs. They proposed collaborations between governments, the private sector, educational institutions, and other partners to equip citizens with the necessary digital skills to empower them to participate effectively in the digital economy both locally and globally.
• Regional cooperation: Regional integration and cooperation among East African countries remain important in the region's ICT development. It is a prerequisite to harmonizing ICT policies and regulations across the region to facilitate cross-border digital trade and innovation, creating a more competitive and cohesive digital market. The panelists were unanimous that working together would accelerate the region's ICT policy and regulation harmonization and position it to compete strategically with global economies.
• Leveraging global best practices: To compete with global economies, the speakers recommended that East Africa adopt and adapt best practices from leading digital economies, including learning from successful digital transformation initiatives worldwide and tailoring them to the region's unique context. They also called for more knowledge sharing and benchmarking across the region, including with other regions of the continent, such as Southern and Western Africa. 

Session 2: The Role of ICT in Promoting E-commerce in Postal and Courier Services

This session featured speakers such as Joan Toroitich, the General Manager of Payment Services at the Postal Corporation of Kenya, Molefe Mathibe, the CEO of JMAT Business Advisory Services, and Dr. Sifundo Chief Moyo, the Secretary General of the Pan African Postal Union (PAPU). 

Dr. Sifundo Chief Moyo.- Secretary General Pan African Postal Union (PAPU)

The region's sector representatives discussed the strides made and challenges encountered, particularly in the rapidly evolving technological landscape.

The discussions highlighted significant progress in revolutionizing postal services and the challenges encountered in a rapidly evolving technological landscape. They also highlighted existing policy and regulatory frameworks in leveraging digital technologies to enhance service delivery in the face of a rapidly evolving technological landscape.

Session key highlights

The workshop acknowledged the strides made in integrating ICT with postal and courier services, leading to improved efficiency and customer satisfaction. Digital platforms have streamlined operations, enabling faster and more reliable parcel tracking and delivery. Notable success stories included the adoption of mobile apps and online portals by several East African postal services, which have facilitated easier access to services for customers.

The workshop recognized the transformative impact of mobile payments on e-commerce in the region. Services such as M-Pesa in Kenya and MTN Mobile Money in Uganda have revolutionized payment systems, making transactions more accessible and secure for both consumers and businesses.

Despite these advancements and the fast-paced evolution of technology, the sector faces significant challenges, primarily due to infrastructure deficits, particularly in rural areas. The lack of reliable internet connectivity and poor road networks hamper efficient service delivery in remote regions. Keeping up with the latest digital innovations requires substantial investment in infrastructure and continuous workforce upskilling.

Existing policy and regulatory frameworks are another obstacle since they are often outdated and do not adequately address the needs of the modern digital economy. There is a pressing need for policymakers to develop and implement regulations that support technological innovation and ensure a level playing field for all market participants.

Regulatory challenges also include ensuring consumer protection in the digital space, combating cybercrime, and fostering a competitive market environment. Participants called for more dynamic and responsive regulatory approaches to keep pace with technological advancements.

Delegates listening in during the EACO 29th Annual Assemblies & Extra-Ordinary Congress.

A recurring theme was the necessity for harmonized policies across East Africa to facilitate cross-border e-commerce. Unified regulations would streamline operations, reduce the complexity and costs associated with cross-border transactions, and enhance collaboration between countries, creating a more integrated and competitive regional market that can better compete on a global scale.

The digital divide between urban and rural areas continues to be a pain point. Rural regions often lack the necessary infrastructure to support advanced ICT solutions, which hampers the delivery of efficient postal and courier services in these areas.

The importance of capacity building was underscored, with discussions focusing on the need for continuous training programs for postal and courier service staff. Equipping personnel with digital skills is crucial for effectively managing ICT tools and platforms.

In conclusion, whereas the region has made significant strides in developing and deploying telecommunications technologies, there is still more ground to be covered in reforms in policy and regulation to facilitate harmonization and cooperation. The region stands at a pivotal moment in its journey towards deepening access and affordability to unlock its digital economy potential and participate more fully in the global arena.

In this context, iPRIS continues to empower telecom regulators in sub-Saharan Africa to boost their capacity to shape and implement regulatory frameworks in the telecommunications sector.

The week-long assembly also featured a packed schedule, including a full-day committees and working group meetings such as the Legal and Constitutional Affairs Committee (LCAC), Finance, Audit & Risk Management Committee (FARMC), EACO Communications Sector Indicators Harmonization and ICT Infrastructure Development, Connectivity, Sharing & Digital Inclusion, among others.  

EACO has adopted a new Constitution to effectively deliver its mandate during the Extra-Ordinary in Nairobi. EACO has also admitted ARPTC of DRC and NCA Somalia as new Members and Observers, respectively.

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In a landmark move driven by its active participation in the ICT Policy & Regulation – Institutional Strengthening (iPRIS) programme, the Information and Communication Technologies Authority of Mauritius (ICTA) has announced comprehensive cybersecurity guidelines for all licensed telecommunication operators. These guidelines are designed as robust self-assessment tools, enabling operators to critically evaluate and enhance their security preparedness. The guidelines are available here 

ICTA delegates part of the second round of iPRIS

Three ICTA representatives, Mr. Trilok Dabeesing, Director of IT, Ms. Priya Chutoorgoon, Legal Officer, and Mr. Pralash Nahullah, Engineer, Licensing officer, are currently engaged in the 13-month-long iPRIS peer-to-peer learning programme as part of the second iPRIS Cohort (2024 A). iPRIS aims to bridge the digital divide by boosting the capacities of African telecommunications regulatory bodies through peer to peer learning.

In May 2024, they started the peer-to-peer learning programme by participating in an intensive three-week peer-to-peer learning session in Stockholm Sweden. The sharing of best practices among African and European peers during the iPRIS European Phase in May significantly inspired ICTA's efforts to strengthen cybersecurity measures within the telecom sector. 

The intensive session for the 2024 A cohort included participation by European (PTS and ILR)  and African NRAs from Gambia, Lesotho, Rwanda, Tanzania, Uganda, and South Africa and regional regulatory bodies from West, East, Southern, and Central Africa. 

The NRAs represented in the 2024 A cohort include The Gambia’s Public Utilities Regulatory Authority (PURA), Lesotho Communications Authority (LCA), Rwanda Utilities Regulatory Authority (RURA), Independent Communications Authority of South Africa (ICASA), Tanzania Communications Regulatory Authority (TCRA), and Uganda Communications Commission (UCC).

Strengthening the  ICT security framework of Mauritius 

These newly issued guidelines represent a pivotal step towards strengthening the security framework of Mauritius' telecommunications infrastructure. They reflect the nation’s commitment to staying ahead of evolving cyber threats and ensuring resilient digital connectivity.

“In Mauritius, telecom companies have traditionally self-regulated their security standards. However, in response to the rapidly escalating cyber threat landscape inherent in IP networks, there is a need to mandate that telecom service providers better manage security risks. The guidelines will not only enhance the security and resilience of nationwide infrastructure but also improve the management of security risks within their supply chains, including third-party suppliers”, Mr. Trilok Dabeesing, Director of IT at ICTA.

The authority will use these guidelines as a benchmark to issue forthcoming regulations to all telecommunication operators. These regulations will be issued at least six months after the date of issuance of the present guidelines and will be grouped into the following categories:

• Technical Measures: These will include measures to strengthen the security of networks and equipment by reinforcing the security of technologies, processes, people, and physical factors.
• Strategic Measures: These will cover increased regulatory oversight by the ICT Authority to scrutinize network procurement and deployment, address risks related to non-technical vulnerabilities (e.g., dependency risks), and promote a sustainable and diverse supply and value chain to avoid systemic, long-term dependency risks.

“The current 5G rollout necessitates a robust security regulatory framework due to its software-driven and virtual nature.  Initially, based on these guidelines and forthcoming regulations, the first Directive to be issued by the Authority will extend them to other licensees”,  Mr. Trilok Dabeesing, Director of IT at ICTA.

The guidelines are based on 29 security objectives aligned with the work of the European Union Agency for Cybersecurity (ENISA). These objectives outline security measures and evidence for their implementation. By implementing these guidelines and forthcoming regulations, Mauritius aims to enhance the security and resilience of its telecommunication infrastructure in the 5G era.

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About iPRIS 

ICT Policy & Regulation – Institutional Strengthening (iPRIS) contributes to bridging the digital divide by boosting the capacities of African telecommunications regulatory bodies. Engaging 43 countries in Africa, iPRIS aims to enhance inclusive digital connectivity and drive social and economic prosperity using ICT.

iPRIS provides peer-to-peer capacity-building for African National Regulatory Authorities and Regional Regulatory Organisations. It stems from the recognition of the significance of ICT policies and regulation in promoting digital inclusion, equitable access to the Internet, consumer rights protection, and personal data safeguarding.

The iPRIS project is implemented by SPIDER (the Swedish Program for ICT in Developing Regions ), The Swedish Post and Telecom Authority (PTS), and the Luxembourg Regulatory Institute (ILR). SPIDER coordinates the project and offers its expertise in the digital international development sector and in Diversity, Equity, and Inclusion (DEI). PTS is regulation content and policy lead for the project. ILR brings its expertise in European regulation and policy for the French speaking countries.

iPRIS is funded by the European Union, Sweden, and Luxembourg as part of the Team Europe Initiative “D4D for Digital Economy and Society in Sub-Saharan Africa” (Code: 001).

For more information, please contact 

Ms. Edna Soomre 

Project Lead iPRIS 

ipris@spidercenter.org